At Coin Mart our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase with your receipt within 30 days of receiving your order. If you do not have a receipt, please contact us at:
Coin Mart
604-936-COIN
info@coinmart.ca
P.O. Box 84048
2844 Bainbridge Ave.
Burnaby, BC
V5A 4T9
Return Handling Guidelines:
If your purchase does not meet your expectations, you can return it for a refund or exchange by following these steps.
1. Include proof of purchase (original bill of sale).
2. Return items in unused condition.
3. Returns will only be credited back to the original tender type (Note: Debit transactions will be returned as cash)
5. Delivery charges are non-refundable
6. Gift cards are non-refundable
Coin Mart appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase.
NOTE:
1. Coin Mart "Sale Items" are included in this policy.
2. For refunds and exchanges, we may ask that you provide us with your name, address and telephone number for audit and fraud prevention purposes. Valid photo ID may be required to confirm this information. This information is collected, used and retained to help us ensure that refunds and exchanges are valid (in each case and over time) and in accordance with our Coin Mart Policy.
CREDIT CARD REFUNDS
For refunds or price adjustments we only credit the original credit card used to make the original purchase. Please allow up to 2 billing cycles for your credit to appear on your statement.
Reclaiming taxes on returned items
By returning merchandise to
Coin Mart
604-936-COIN
info@coinmart.ca
P.O. Box 84048
2844 Bainbridge Ave.
Burnaby, BC
V5A 4T9
you authorize Coin Mart to submit a claim for taxes to Revenue Canada on your behalf and to receive, endorse and deposit all such refunds. Coin Mart will refund the purchase price and taxes directly to you.
If you still have questions, please contact us for more details.
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